Customer Service

Since 1921, Telephone Service Company (TSC) has been located on the corners of Auglaize and Willipie Street in downtown Wapakoneta, Ohio. Today, you can also find us in the heart of St. Marys; however, we also service customers in the communities of Middle Point, Waynesfield, Germantown, Orwell and Putnam County. Much has changed over time, but we have always been available when you’ve needed to contact us.

Interested in service with TSC, or can’t find an answer to your questions?

WAPAKONETA

2 Willipie St.
Wapakoneta, OH 45895
Phone: 419-739-2200
Fax: 419-739-2299
Office Hours: M-F 8-5PM EST

ST. MARYS

155 E. High Street
St. Marys, OH 45885
Phone: 419-300-2300
Fax: 419-300-2499
Office Hours: M-F 8-5PM EST

24 HOUR SUPPORT

Service Trouble & Outage: 419-739-2201
     *or 611 from a TSC line.
Customer Service & Billing: 800-831-6099
Technical Support: 800-743-5707
     *For @bright.net support, please call this number.

ONLINE ASSISTANCE

Over time, questions and answers are being added to our Knowledge Base.  Before calling, take a look and see if we’ve answered your question already.

CONTACT US BY EMAIL (M-F 8-5PM)

Customer Service: customerservice@telserco.com
Business Services: businessservices@telserco.com
Marketing: marketing@telserco.com

WEB HOSTING (M-F 8-5PM)

Support: hosting_support@telserco.com
*For fastest assistance, please include your domain and a complete copy of any error. We recommend using a 3rd party email when reporting domain email issues. Our Knowledge Base may also assist you with basic questions.

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