IMPORTANCE MAINTENANCE NOTICE

On November 10, 2021 between 1:00 AM and 1:00 PM EST, we will be conducting required server maintenance and upgrades to our existing hosting platform including, but not limited to, the changing and replacement of server hardware.

OUR SERVER HOSTNAME IS CHANGING

If you are using chi-node70.websitehostserver.net for any bookmarks, email server settings, cPanel or FTP connections, you must change this to chir109.websitehostserver.net on November 10th after maintenance is complete.

Customers not using our mail, or using their domain name and SSL to connect with our servers, should not need to make any changes to their settings.

When maintenance is complete, DNS may still take a few hours to globally propagate. Once you have updated any necessary settings, if you still cannot connect to your website, email, or cPanel please contact us at hosting_support@telserco.com.

IF YOU ARE THE ADMIN FOR YOUR DOMAIN, AND DID NOT RECEIVE ANY EMAIL NOTICES, PLEASE CONTACT US IMMEDIATELY. If your domain admin email has changed, we need to update your account.  If we confirm your address is on file, please update and verify your spam and whitelist settings.  All web hosting support and email notices come from hosting_support@telserco.com

TSC Hosting Support does not provide phone support. If your hosted domain email is not working please use an external email (gmail, yahoo, hotmail, etc.) to reach us.