News Archive

TSC Is Hiring!

TSC/Hanson Communications is once again hiring for various positions.   Customer Service Representatives,Central Office Technicians, Installer/Repair Technicians,Network Operations Center, Operations Coordinator and more. Excellent pay and benefits! Our current open positions are available via the Apply Today! link below, or visit our website anytime Customer Service > TSC is Hiring! Apply

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Fiber Broadband Access Fee

The Fiber Broadband Access Fee (aka Worry-Free Maintenance) was put into effect on November 1, 2023. This fee replaces the existing Broadband Access Fee and is assessed to all customers that have fiber service at their residence. This fee continues to allow us to provide Calix GigaSpire, GigaPoint or other

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Web Hosting IP Change Complete

The scheduled Web Hosting IP Change on Thursday November 30th, 2023 is complete. The TSC Shared Server IP has moved from 15.204.142.117 to its new IP 65.181.111.146. This change is global and has affected all hosted sites on our server. We will proxy the old IP to the new IP

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Web Hosting IP Change

We are currently scheduled for a Web Hosting IP Change on Thursday November 30th, 2023.  This change is global and will affect all hosted sites on our server. In coordination with this change, the TSC Shared Server IP will be moving from 15.204.142.117 to its new IP 65.181.111.146. TSC strongly

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Happy Thanksgiving!

“What if, today, we were grateful for everything?” -Charlie Brown From all of us at TSC, we hope you have a safe and happy Thanksgiving Holiday. Enjoy time with friends and family, eat well, and savor the holiday! In celebration of Thanksgiving, the offices of TSC will be closed Thursday

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Good Luck Area Teams!

Congratulations to both Wapakoneta (9-1) and Saint Marys (9-1) for making it onto the 2016 OHSAA Division 3 regional playoffs. Wapakoneta plays at home vs Trotwood Madison (8-2) at 7PM on Saturday November 5th. Saint Marys also plays at home vs Belmont (7-2) at 7PM on Saturday November 5th. Best of luck

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Cable Television Improvements!

Cable Television Improvements take effect on September 1st! We will be replacing ESPN Classic CH 19 with the ACC network in HD on Channel 19 and Channel 719. In addition,  The Weather Channel will be upgraded from Standard Definition CH 52 to High Definition on Channel 52 and Channel 752.

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2022 Retransmission Rates

NOTICE TO OUR CUSTOMERS Retransmission Rates to increase January 1, 2022. What are Broadcast Retransmission Fees? Fees corporate broadcast stations (e.g. ABC, NBC, CBS and Fox) charge Cable Systems to retransmit or show their local content. Although these fees are listed on your TSC bill, 100% of the money collected goes

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Verizon Wireless Outage and Restoration

At approximately 11:00 AM on Friday, September 29th, Verizon began to experience issues with wireless calling to all phone companies in the region.  Verizon did not get answer supervision, which means, to our customers, the call did not cut all the way through.   Some customers were getting one way audio, but

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Fall Sun Outages

It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. October 3, 2023, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when

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