News Archive Category: Customer Notices

Cable Modem Update

Remember another lifetime ago, February 2020, when we moved channels around behind the scenes, all for the sake of bandwidth? Me neither! However, tonight it is game-on for the long-awaited updates to our cable modem system! Beginning at Midnight until approximately 3 AM, there will be rolling modem outages as

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Make Online Payments!

Dear Valued Customer, As our customer, your health, safety and peace of mind are our top priority throughout the COVID-19 outbreak. We sincerely hope you and your family are well and have not been affected. However, if you have been impacted, we are here to help and want to make

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Channel Changes Complete!

If you have done a rescan of your television(s) and you are still missing a few channels, we have found a bug with some older QAM Tuner Televisions. Please enter the exact number on your remote control for the following channels: 44.1 MTV HD – use the remote to enter

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Exciting Changes at TSC!

TSC’s “20/20 Vision” is expanding! The cable modem system is getting a significant upgrade, which will more than DOUBLE the effective bandwidth available to all areas served with cable modems. To accomplish this upgrade, we need to make additional space on the cable network by no longer having the analog

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Upcoming Pricing

Dear TSC customers.  As the new year approaches, TSC is working hard to finalize our programming costs for 2020.   Once again we are looking to balance the increasing costs of providing the best quality of service to you, at a price that is both competitive and fair. We are hoping

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WHIO Service

ATTENTION!!!! Degraded service announcement from WHIO CBS Dayton This will affect TSC’s CBS channel (7-707) along with MeTV channel (95) and LAFF TV channel (107). WHIO-TV, CBS in Dayton Ohio, has developed a pressure leak in their main antenna transmission line.  To prevent further damage to the line, WHIO has

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2019 Pricing!

Update: 2019 pricing has been updated on our site and can be found when selecting any of our services. We apologize for any inconvenience, but we do not have the pricing for 2019 updated on our website at this time. As we work to get the site updated with this information,

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SCAM ALERT!

SCAM ALERT TSC is NOT going door to door asking to clean up old invoices due, nor have they been bought out by any other company.  DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION!  DO NOT OPEN THE DOOR AND LET THEM INTO YOUR HOME! If you have questions, call

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Hallmark Drama Channel

COMING SOON!!!!  You asked and we delivered!   TSC will be launching NEW, Hallmark Drama Channel on our Expanded Basic Lineup.   This will appear on Channels 96 and 796. In addition, we will be moving the EPIX channel from our digital tier (Channels 228 and 828) to our Expanded Basic Package,

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Important Blackout Notice

IMPORTANT BLACKOUT NOTICE NBA ON TNT DECEMBER 14th, 2017 CLEVELAND BLACKOUT TNT will be broadcasting the NBA LA Lakers @ Cleveland Cavaliers game on December 14th, 2017. We are obligated to inform you that this game must be blacked out in its entirety across all platforms (including, without limitation, cable and

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