News Archive Category: Customer Notices

Welcome New TSC Customers

Hanson Communications, Hanson of Ohio and TSC would love to take a moment to welcome all the new and current customers from recently acquired Columbus Grove, Leipsic, Orwell, Germantown and surrounding areas! In the next coming months we look forward to bringing you into the Hanson Communications Family and providing you top notch service and

Read More »

Putnam County Channel Move

As you know, TSC is working very hard to improve your services as we recently completed the upgrade for the Cable Modem service. Our next item for completion is to improve the quality of your television viewing. Effective 11/1/2022, we are moving 34 Standard Definition Channels to High Definition quality.

Read More »

Columbus Grove Channel Move

Dear Customer, TSC is working hard to improve the current Cable Television and Internet system to provide you with more robust Internet speeds and bandwidth.  In order to accomplish this, we need to move some of your current analog channels to a digital or HD format. Effective 8/10/2022, we will

Read More »

HBOMax Login Issues

HBOMax and WatchTVEverywhere are currently experiencing login issues.  If you are already logged in to HBOMax, do not log out.  Your authentication status may remain. However, customers trying to login on new devices, or have logged out, may find they they are currently unable to log back in. Both WatchTVEverywhere

Read More »

Coming In January

TSC will be adding more of the “off air” QAM channels so our customers will be able to view even more channels in High Definition without the requirement of having a Set Top Box.   In order for the QAM channels to be viewed, you must have a QAM Tuner built

Read More »

Channel Removal

Effective March 1st, TSC will be removing WHIO-Dayton from our Allen County iPTV North lineup and WBNS-Columbus and WOHL LIMA ABC and CBS from the Van Wert County lineups, due to contractual restrictions.   *Always remember that you can stream these channels LIVE over the Internet, without utilizing Cable TV

Read More »

Golf & Fox News Channel Scan

On Tuesday, September 1st at 8am, TSC will be moving two QAM tuner TV channels to new frequency locations in our channel map. What this means for you is that a channel scan will need to be done in order to reacquire the two channels that we are moving. The

Read More »

Web Server Update

TSC/Hanson Communication’s host of web servers have recently been updated to provide better response, greater security and a host of new and improved upgrades. We appreciate your patience while we took the time to perform these upgrades.

Read More »

Century Link Fiber Cut

UPDATED 6/2: Century Link has repaired the damaged Fiber. All services should be back to normal. At this time, we are experiencing issues with TSC’s local, long distance and toll free calls due to a Century Link Fiber Cut between Delta and Toledo, OH.  Century Link crews are in route

Read More »
Post By Date
Post Categories