• Email is received from the internet by a POP (Post Office Protocol) email server.  When you launch your email program and click the send and receive email button, your email program asks the POP server to deliver any new email.  Your email program then downloads the current messages  then tells the POP server to delete the messages on the server since the email program now has a copy of the messages on your PC.  You can control the action of your email program by telling it to delete messages after they have been downloaded, or telling the server to keep a copy for a period of time.
• It’s preferable to have your email program delete messages off of the server, because if you leave too many messages on the server your inbox will get too large and will cause performance problems with your email account.  We STRONGLY recommend deleting messages off of the server.  Below are instructions for setting your email software to delete messages off of the server after downloading them.

Outlook Express, Outlook 98/2000, Windows Mail

• 1. Open Outlook Express , Outlook 98/2000, or Windows Mail.
• 2. From the Tools menu select Accounts. The Internet Accounts box appears.
• 3. Select the Mail tab. (Note: Windows Mail does not have the Mail tab, but shows the account in the Internet Accounts window). Your email account appears.
• 4. Click on your account,  then click the Properties button on the right. The email account .com properties appear.
• 5. Select the Advanced tab.
• 6. Under the Delivery section: Clear the check box Leave a copy of messages on the server if you do not need to save mail on the server. If you would like to leave messages on the server, please check the box Remove from server after, and click the arrows to specify the number of days or weeks emails should be saved. We recommend 30 days max.
• 7. Click OK and then click Close to return to the email program.

Outlook 2002/2003

• 1. Open Outlook.
• 2. From the Tools menu, select Email Accounts or Account Setting for Outlook 2007. The Accounts box appears.
• 3. Verify that the circle-box View or change existing email accounts is selected and click Next.
• 4. Your email account appears.
• 5. Click on your .com email account to highlight it, then click the Change button on the right. The Internet Email Settings appear.
• 6. Click the button More Settings… in the lower right-hand corner.  The Internet Email Settings box appears.
• 7. Click the Advanced tab.
• 8. Under the Delivery section: Clear the check box Leave a copy of messages on the server if you do not need to save mail on the server. If you would like to leave messages on the server, please check the box “Remove from server after,” and click the arrows to specify the number of days or weeks emails should be saved. We recommend 30 days max.
• 9. Click OK, then click Next, and then click Finish to return to the email program.

Outlook 2007

• 1. Open Outlook.
• 2. From the Tools menu, select Account Settings.  The Account Settings box appears.
• 3. Your email account appears.
• 4. Click on your .com email account to highlight it, then click the Change button. The Internet Email Settings appear.
• 5. Click the button More Settings… in the lower right-hand corner.  The Internet Email Settings box appears.
• 6. Click the Advanced tab.
• 7. Under the Delivery section: Clear the check box Leave a copy of messages on the server if you do not need to save mail on the server. If you would like to leave messages on the server, please check the box    “Remove from server after”, and click the arrows to specify the number of days or weeks emails should be saved. We recommend 30 days max.
• 8. Click OK, then click Next, and then click Finish.  Click Close to return to the email program.

Outlook 2010